Dozens of jobs available in a luxury location due to industry shortages

A number of jobs are available at a peak Birmingham hard hit place in the past 20 months due to Covid and Brexit.

Moor Hall Hotel & Spa in Sutton Coldfield has dozens of roles, skilled and unskilled, available right now and said the absences hit them hard.

The historic site, which once housed Bishop John Vesey during the time of Henry VIII, has seen demand explode after a huge lull since March 2020, when the coronavirus pandemic hit.

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At that time, the place, like many in the hospitality industry, had to be closed due to the first lockdown, which resulted in staff leaving in fringes and many not returning. The problem has been exacerbated by the return of some staff to Europe after Brexit, leaving gaps on the list.

As Christmas approaches, demand for rooms, spa stays, restaurant reservations and events has increased, but with many vacancies unfilled, the four-star luxury venue cannot keep up.

The CEO of the place, Angela Burns, daughter of owner Michael Webb, who is this year celebrates 60 years of ownership of Moor Hall, urged those seeking employment to come forward.

Michael Webb, owner of the Moor Hall Hotel, is 93 years old and is still actively involved in the overall management of the property. The family celebrates 60 years of running the business. LR Angela Burns and Michael Webb with a 1961 Austin A35 pickup truck.

Ms Burns said: “We have vacancies in every department, but the main shortages are in kitchen staff and housekeeping.

“They are qualified and unqualified. From cooks to pot washers.

“The demand is there. Our phones are very, very busy. Leisure and spa breaks, meals and Christmas parties.

“Friends and family are the biggest demand where between six and 10 people want a place to meet. There is pent-up demand.

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She continued, “Our Oak Room fine dining restaurant, which was open six nights a week, is now open three. And our Country Kitchen restaurant was also affected.

“We welcome everyone who stays here.

“But because we also have a shortage of housekeeping staff, we can’t clean the rooms fast enough and can’t get all of our 83 rooms ready.

“It’s costing us thousands of dollars in sales.”

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Looking at the vacancies on the Moor Hall hotel website, there is a whole host of positions available – hotel night porter, breakfast service staff, hotel receptionist, deputy junior chef and sous chef.

You also need a conference doorman, spa therapist, restaurant supervisor, kitchen doorman, and daytime reporter at the hotel. The venue is also looking for a room attendant, food and beverage staff, and bar staff on weekends.

There are also vacancies in the “sister properties” of Moor Hall, all of which are part of the Webb hotel group: the George Hotel and the Cathedral Hotel in Lichfield, The Gables Hotel in Falfield, Gloucestershire and The Red Lion pub in Newborough near Burton-upon-Trent.

In total 32 different roles are announced with more than one job available in many categories.

BrumWish 2021 aims to deliver thousands of Christmas gifts to young children in need across our city – the homeless, the vulnerable, children in care, and children with little.

This year’s appeal is bigger and better than ever, as we’ve partnered with our # Toys4Birmingham partners including Thrive Together Birmingham, Birmingham Playcare Network, Edgbaston Foundation and Birmingham Forward Steps.

Are also involved Birmingham Community Healthcare NHS Trust, Barnardo’s, Spurgeon Children’s Charity, The Springfield Project in Sparkhill, St Paul’s Community Development Trust and Your Local Pantry, which operates food centers in 12 locations across Birmingham and the Black Country.

You can buy a gift from #Brumwish Amazon Wish List here.

Or you can collect and drop off donations of new and nearly new toys and gifts on special donation days at Edgbaston Stadium, B5 7QU, Saturday November 27, Friday December 3 and Saturday December 4, 11 a.m. to 3 p.m. where volunteers will be waiting to see you.

New or nearly new, unwrapped gifts, books and toys for all ages will be accepted.

You can also donate cash, which will go into a fund held by a charitable partner to be used to fill in any gaps or purchase specialized toys for children with additional needs. This is the link to donate.

Ms Burns said vacancies in her business were replicated in the hospitality industry. She said “if there is a hotel near you go ahead and ask what they have”.

She said a combination of things “came to haunt us”.

The hotelier said, “Partly because our industry was one of the first to shut down.

“Very quickly, hotels and restaurants were ordered to close. Our staff then left and got jobs as drivers or working in supermarkets. They have recruited a large part of our staff to these positions and they are reluctant to return.

“Just last week the government said we may need to have another lockdown.

“In addition, traditionally, hospitality has not been seen as a career choice. He has an image of low pay and unsociable hours, but that is no longer the case.

“And our foreign workforce, whether because of Brexit or because of Covid, is gone.

“So we have a lot of opportunities and they’re on our website.”

See our #BrumWish Amazon Wish List here

Ms Burns said Moor Hall and the other venues provide “fantastic training”. People can apply online. She said: “There is no minimum or maximum age. Many older people can transfer the skills they have to our roles.

“Our main vacancies are in the kitchen and cleaning with a bit of the front of the house.

“We have a lot of casual work. We are a family-run country house, set on its own land, celebrating 60 years of ownership.

“The jobs are incredibly sociable. Meet a lot of people in different sectors. We don’t just pay a salary, there are a lot of benefits.

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